Medical Malpractice News

Keeping Great Staff is Not All About Pay

Tags: | Comments: 0 | March 1st, 2011

We all worry about paying medical staff employees fairly.  But let’s face it; there’s always a higher paying job out there somewhere.  It is critical to make sure your physician medical practice is competitive in the marketplace in terms of pay and benefits, but focusing on the small things could make all the difference in the world in keeping your best employees.

So what are some of the small things you can do? Concentrate on:

  1. Teamwork
  2. Work-Life Balance
  3. Continuing Education
  4. Communication

Establishing a sense of teamwork among all members of the medical practice, from the physicians, nurse practitioners, physicians assistants, medical assistants, to the front desk staff, is crucial to the success of the practice.  Everyone enjoys working towards common goals as one cohesive unit…working individually isn’t much fun.  Empower people by giving them responsibility and allowing them to be involved in work-flow processes and improvement.

Work-life balance is important to everyone.  Allowing for flexible schedules, such as working four-day workweeks, can be a major incentive for employees.  Taking the time to develop relationships with your medical staff employees will allow you to work with them and help them meet their personal needs while meeting the medical practice’s needs as well.

Show employees you are investing in them by offering continuing medical education.  Sending them to appropriate training courses to gain skills to do their jobs more effectively and efficiently can increase productivity.  Ultimately, that helps make the practice more profitable.

Finally, none of the above factors can obtain the desired goal without good communication.  Taking the time to develop relationships with all employees and making sure you regularly provide them timely feedback will show you are committed to them as a productive member of the practice.

Maintaining good staff is an investment of time, energy and money.  Many people ask “can I afford to do this for an employee?”  I would counter with “can you afford not to?”

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